Refund policy for Gamesminati customers
Effective Date: January, 2025
At Gamesminati, we are committed to providing high-quality digital products. To maintain transparency and fairness, we’ve outlined the conditions under which refunds are processed and the exclusions that apply.
Eligibility for Refunds
Refunds for digital products are only considered under the following conditions:
- Duplicate Purchases: If you accidentally purchase the same product twice, a refund can be requested for the duplicate transaction.
- Defective Products: If a product is defective, not as described, or fails to function as advertised, you must provide sufficient evidence of the issue.
- Author/Seller Contact: Refund requests will only be considered if you have first attempted to resolve the issue directly with the product author or seller.
- Unaccessed Products: Refunds are not available for products that have already been downloaded or accessed.
Non-Refundable Products
All digital products are non-refundable once they have been accessed or downloaded. This includes, but is not limited to:
- E-books
- Software
- Digital templates
- Online courses
- Music or audio files
- Graphics or digital artwork
- Any other downloadable or digital content
Timeframe for Refund Requests
Refund requests must be made within 7 days of the purchase date. Requests made beyond this period will not be considered.
Exclusions
Refund requests will not be accepted in the following scenarios:
- Change of Mind: Refunds are not available if you decide you no longer want the product after purchase.
- Failure to Review Product Details: Refunds are not granted if you do not carefully check the product description, features, or requirements before purchasing.
- Lack of Knowledge or Skills: If you lack the knowledge or tools required to use the product effectively, a refund will not be issued.
- Downloaded or Accessed Products: Once a product is downloaded or accessed, it becomes ineligible for a refund.
- Delayed Requests: Refunds requested after 7 days from the purchase date will not be entertained.
- Improper Use: Refunds are not available if the product is damaged or altered due to misuse.
Refund Process
To request a refund, follow these steps:
- Contact us via our Refund page or email us at contact@gamesminati.com.
- Provide the following details:
- Order number
- Product name
- Reason for requesting a refund
- Supporting evidence (if applicable)
- Our team will review your request and notify you of the decision within 1 to 3 business days.
Refund Method
Approved refunds will be processed through PayPal or to the bank details provided by you. Refund processing times may vary based on your payment provider.
Contact Information
For any questions or concerns regarding this policy, please contact us:
Legal Compliance
This refund policy complies with applicable consumer protection laws. If you have further questions, feel free to contact our support team.
